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Terms Of Use. As most of our shoppers are aware we always endeavour to meet our customers needs. However you need to be aware of the following. Order Completion. All prices shown are in £'s sterling. If we suspect there has been an error made in pricing you will be informed by NSA Baits staff prior to NSA Baits sending you a bill for the goods ordered. If your order is recieved later than the latest website update. It will be billed at the current updated website price. If products are currently un-available you will be contacted by NSA Baits staff to discuss your order. No Payment will be taken or invoice issued, until NSA Baits and the customer are satisfied that both parties have confirmed the adjusted order, with details and availability of the product ordered confirmed with the customer, or agreed to cancel the order. All orders have a 7 working day lead time unless otherwise stated. Lead time starts after payment has been received in full and cleared with our bank or Paypal where applicable. All images, descriptive matter & specifications on our site are for the sole purpose of giving an approximate description of the goods available from NSA Baits. If you are unsure about any aspect of your purchase. Please do not hesitate to contact us and we will be happy to help. All goods are shipped in a "Fit for Purpose" condition. What rights do I have as an e-consumer? Under distance selling regulations (which apply only in the EEA) you have the right: To have the sale and delivery of goods completed within 30 days of your order (unless the parties to the sale agree otherwise) To a refund as soon as possible, and in any case within 30 days if the goods you ordered are unavailable. To cancel a payment where goods have been ordered through unauthorised or fraudulent use of your credit or debit card. Returns Policy. Non-perishable goods can be returned within 7 days of purchase where a refund is required. (NSA Baits will deduct carriage costs from the refund). Return carriage is to be payed for by the customer. Bait whether shelf life, made to order or otherwise is non-refundable. Where bait has been damaged during shipment to the buyer, replacement goods will be provided. All returned goods must be in their original packaging with seals (where applicable) intact. Returns must only be sent by a service with insurance covering above the value of the items being returned. Damaged returns will not be refunded. What rights do I have as an e-consumer? Under distance selling regulations (which apply only in the EEA) you have the right: To return goods within seven days of their receipt, and require a refund (the supplier is entitled to deduct the costs of carriage). There are exceptions for perishable goods, custom-made goods, and dated goods.